Everything You Need to Know About Our Services

Find answers to the most common questions about our fixed trips, airport transfers, and other transportation services across Japan. From booking inquiries to service details, we’ve compiled all the information to make your experience seamless and stress-free.

Frequently Asked Questions

How do I make a booking?

To make a booking, simply visit our booking page, select your desired trip, and fill in the necessary details. You'll receive a confirmation email once your booking is complete.

What types of vehicles do you offer?

We offer a wide range of vehicles, including luxury cars, buses for group travel, and minivans. You can select the type of vehicle that best suits your needs during the booking process.

Can I cancel or modify my booking?

Yes, bookings can be modified or canceled up to 24 hours before your scheduled departure. After that, a cancellation fee may apply. Please refer to our terms and conditions for more details.

Do you provide discounts for large groups?

Yes! We offer special discounts for group bookings. Please contact our support team for a personalized quote based on your group's size and travel requirements.

What happens if my vehicle is late?

We strive to be punctual, but in case of delays, we will notify you via the contact details provided during booking. We offer compensation for delays that exceed a certain time limit, depending on your booking type.